Freephone: 0800 0932367
Telephone: 01298 214048

Services

Our primary service is that of individual Pet Cremation. Our collection service is available in the Derbyshire, Cheshire, Staffordshire, Manchester, Stockport & South Yorkshire areas but we will assist with pets brought to us from anywhere within the UK.

We know that the loss of a pet can occur at any time. That is why we try to be available at short notice, in the evening, at weekends or on bank Holidays. We do not make any extra charge for our services during these times. If for any reason we cannot speak to you immediately 'out of hours' please leave a voice mail or contact us through our contact page and we will return your call as soon as we can.

We also offer other services including engraving of pet tags, caskets ⁄ tributes and a dignified, professional support service at a time our clients need it most.

 

Cremation

Cremation

At High Peak Pet Funeral Services, we only carry out genuine, individual cremations in accordance with the codes of practice of the Association of Private Pet Cemeteries & Crematoria. Unequivocally, that means that only one pet is placed into the cremation chamber at any one time. Following the cremation, all ashes are removed from the chamber and the chamber is brushed clean. The ashes are then placed into a casket or tribute of your choice.

 

Farewell Room

For our clients that wish to be present at the time of cremation or simply want to say that last goodbye, we have a room set aside for such occasions. The Farewell Room.

 

We do not carry out mass disposals or handle clinical waste of any description from the vets.
We are completely independent of all veterinary practices.
Unlike some pet crematoria, we always return ashes with a Certificate of Cremation guaranteeing that the cremation was carried out in accordance with the APPCC codes of practice and that 100% and only the ashes of your pet are returned.

collections

Collections

We will collect your pet from home or the vets. All our pets are transported in our pet beds, which have discrete covers to guarantee your pet a dignified journey. We will attend your home by prior appointment to coincide with the visit of your vet or at any other time of your choosing.
If you wish us to collect from the vet we will attend at the time of your appointment or immediately afterwards if you prefer. We will then collect your pet in our pet bed, leaving behind any wrappings supplied by the vet.

 

We will pay you a visit at your home to discuss final arrangements, including your choice of container for the ashes or you may come to us if you prefer. At this time you may say a final goodbye to your pet if you wish.

 

collections

 

All our collections are carried out using our private estate car. Our pets are transported entirely on their own. If we do have to collect two pets from the same area, we will make two journeys. Once we have collected your pet, you are more than welcome to visit our crematorium to check that it meets your expectations and to say a final 'goodbye' in the privacy of our 'Farewell Room'

Other Services

At High Peak Pet Funeral Services, we aim to perform a full range of services to bereaved pet owners. Please contact us for details of:

  • Exhumation & Cremation.
  • Transfer of ashes from temporary containers to permanent urn or casket.
  • A free obituary for your pet in 'The Times' newspaper.
  • Transport of pets to vets for euthanasia.
  • Support pre or during euthanasia.
  • Free examination & report on cremated remains.
  • A computerised engraving service.
  • Anything else we may be able to assist you with.
HPPFS Leaflet  Bereavement Leaflet
Information Leaflets

We also have two information leaflets available.

The first is our own and explains our commitment to high standards and the second is a leaflet issued by APPCC - The Association of Private Pet Cemeteries and Crematoria.

These two leaflets, both in pdf form, may be downloaded from our website or we can send a printed copy, free of charge, upon request.

Costs

The costs of an individual cremation will vary depending on the package you require. Generally, the cost of cremation ranges from £150 for a cat or the smallest dog rising to £285 for the very largest dogs. The cost for smaller animals is adjusted accordingly. These prices includes the cost of a scatter tube. If you would prefer a more permanent urn or tribute for your pets ashes or a memorial or jewellery item, these may be found on our 'Tributes' page together with their prices.

We offer a 'Priority Service' where you may elect to have your pet cremated immediately so that you can return home with their ashes the same day. This service costs an additional £60 and includes viewing the start of the cremation if you wish.

Collection within the Buxton area is free of charge. Outside this area we make a charge of £1.10 per mile each way to cover transport costs and time. We are happy to discuss our charges with you at any time.

We regret that payment is required prior to cremation at the time your pet is delivered to, or collected by, us. Payment by debit card is preferred.

All prices include VAT at 20%

FAQ

Our clients often have similar concerns and questions when it comes to using our services.
We have placed a few of these issues here in the hope it may assist.

A. We are pet lovers ourselves. We have recently lost all of our pets and we fully understand the heartache and sense of loss that this brings. We guarantee to treat your pet as we would our own - with dignity, care & compassion.

A. We will transport your pet in one of our pet beds or carrying baskets using our private estate car. We will transport them in your pet's own bed or basket if you prefer but the bed and bedding will have to be returned to you afterwards. Your pet will be transported on its own.
Unlike many other facilities we do not handle clinical waste in any form and certainly your pet will not be transported along with such waste - EVER.

A. High Peak Pet Funeral Services are available in the Derbyshire, Greater Manchester, Cheshire and South Yorkshire areas. We can also assist if you are in the Staffordshire, West Yorkshire or the Midlands area. Of course, clients may bring their pets to us from anywhere in the country.

A You need to contact us beforehand with the time of the appointment, if possible. You also need to tell the vet at the time of the appointment that you wish us to make the necessary arrangements. Your vet will respect your wishes.

A. As members, we follow closely the codes of practice laid down by the APPCC and we only carry out individual cremations. The cremator will be fully cleaned out before each cremation and all ashes are recovered afterwards. You will be issued with a certificate guaranteeing that the ashes you receive are only those of your pet.

A. You are more than welcome to bring your pet to us. You must contact us first to ensure that we will be able to meet you. We offer a same day or immediate cremation for a small extra charge.

A.We welcome inspections by prior appointment and are more than confident that our premises will meet your needs.

A.While we do not recommend this, we do allow clients to be present while their pets are placed into the cremator if that is what they wish. However, we recommend that you read the attached APPCC guidance to satisfy yourself that this is how you really want to remember your pet.

A.Because your vet has looked after your pet during its lifetime, you will think that they can be trusted to provide the service you want for your pet after its death and to treat your pet with dignity, care & compassion.
In all probability, your vet will use the services of a large national disposal service from outside the area who will not be a member of the APPCC and who is unlikely to handle your pets with the care and dignity they deserve. Do not be afraid to tell your vet that you want a guaranteed individual cremation for your pets, that you do not want them to be frozen, bagged and transported with clinical waste. Do not be fobbed off with vague assurances or ambiguities - for example, the term 'Cold Storage' (freezer).
Also, 'Individual Transport' and 'Separate Cremation' are completely different to 'Transported Individually' & Guaranteed Individual Cremation. If the vet is unable to give you a cast iron guarantee in unequivocal terms about how your pet will be treated, you should proceed very cautiously.

The attached article from the August 2010 issue of Dogs Monthly magazine will give you food for thought.

This chart indicates some of the questions you should ask to ensure you receive the service you want. Please also see the attached information produced by the APPCC.